Connect up to 24 analog telephone devices directly to computer telephony (CT) systems and create affordable, low-end to mid-size, PC-based telemarketing systems and call centres.
Expandable, modular design lets you deploy just the right number of ports today and efficiently add more tomorrow — with configurations of 8, 16, and 24 station interfaces in a single ISA slot.
Power ringing with automatic ring trip requires no additional external circuitry.
Station status event detection allows collection of call traffic statistics via the application for cost-effective management of call set-up and call termination.
Supports programmable notification tones for metering time expired.
Call conferencing supports up to 32 conferees in flexible configurations of two to eight parties per conference.
MSI-Global Series Modular Station Interface Dialogic products incorporate a variety of analog devices, such as local 2500 type telephones, modems, and fax machines, into computer telephony systems that are based on the open, industry-standard SCbus.
With the MSI-Global Series, applications can be extended to incorporate live agent stations or third-party-add-on technology. Up to 24 analog stations devices (such as local telephones, telesales agent headsets, modems, fax machines, or audio equipment) can be connected to the SCbus. A conferencing feature enables applications to establish conferences between any of the time slots on the SCbus and the station devices connected to the MSI/SC Dialogic board.